Interview with a Property Manager

 Yesterday I sat down with our property manager, Kory, to find out a little bit more about him and our property.

Michelle: How long have you been working at this apartment community?

Kory: Since May of 2009, specifically 2009 A.D.

M: Thanks for clarifying. Have you ever worked at any other apartment communities?

K: No, this is my time working within an apartment community.

M: Does management organize community events? And if so, what kinds?

K: Yes, yes we do. This year alone we’ve had a pool party, a ribbon cutting ceremony for our dog park, and a Thanksgiving dinner for the residents is on the horizon.

M: Do we have a community bulletin board? And if so, can the residents put stuff on it?

K: Yes, it’s located in the mail center. Above and beyond that, residents are always welcome to drop material off in the office to be included in new resident welcome packets.

M: What is the most common cleaning mistake residents miss when moving out of their apartment?

K: As we all know, moving can be a stressful time. The two most frequently missed and least desirable to clean areas are the kitchen and bathrooms. In particular the inside of the stove (this is really easy to do considering they are self-cleaning).

M: Can we paint the walls in the apartment? Or hang anything up?

K: Yes to both. We want you to make the apartment your home. We do ask that the apartment be painted in a professional manner and be covered with a primer before moving out to minimize charges. As far as hanging items go, we ask that holes larger than standard nail holes be patched and repaired.

M: What do we do to prepare the community for winter weather?

K: When we have severe weather approaching we treat walkways and stairways.  We will have our onsite maintenance and residents (that are willing to help) be on standby to remove snow and ice from these common areas.

M: So lets hear some stuff about you. What is your favorite thing about the community?

K: My favorite thing about the community is that we are a community.  We, the staff, have wonderful relationships with our neighbors and we are always trying to improve those relations.  We never want anyone to feel like they are not at home and a part of something. 

M: What do you hope that your residents say about you?

K: I would hope that they feel that I am accessible and responsive to their needs/concerns.  I try to better myself and the environment around us on a daily basis.  I try to learn a little about each of our neighbors to show them that we care about them and appreciate them being a part of our community.

M: Okay, one last question, what is the one thing you can’t live without on a day to day basis?

K: Actually there are two things that I am dependent on daily, my morning coffee, as I am an early riser, and believe it or not!, my cell phone.  I am able to be more responsive with staff and neighbors with access to my phone.  I make it a priority to check and respond to emails first and last thing on a daily bases.